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Digital Channels Risk Management
Digital Channels Risk Management
Training Activity Rate
Trainer/s
فلاح كوكش
Training activity Hours
15
Training activity Date
-
Training Activity Days
Sunday
Monday
Tuesday
Wednesday
Thursday
Start and End Time
17:00 - 20:00
Training Activity Classification
Risk
Course Language
English
Methodology
IDL
Type of Training
short courses
Deadline for registration
Price For Jordanian
120 JOD
Price For Non Jordanian
300 US$
Outcomes

By the end of this training course, trainees will be able to:

-       Identify digital channel associated risks.

-       Identify related regulation to digital channels.

-       Specify assessment techniques of Digital Channels Risk.

-       Effectively manage and mitigate risks in digital channels.

Target Group

-       Risk Management Director, Risk Management Officers, Information Security Director, Information Security Officers, Internal Audit Officers, Director Project Management and Officers, Retail Credit Management Officers, Director and Sales Officers  ,Compliance officers , any employee work in digital channels department.

Contents

-       Introduction to Risk Management:

-       Introduction to Risk Management.

-       Key principles and concepts in risk management.

-       The impact of digital channels on overall organizational risk.

-       Digital Channels Risk Management:

-       Type of Digital Channels (Communication Channels, Transactional Channels, Informational Channels, Marketing Channels).

-       Overview of the risk management framework tailored for digital channels.

-       Components of the framework, including risk identification, assessment, mitigation, and monitoring.

-       Risk Identification and Assessment Techniques :

-       Strategic Risk (Definition and examples of strategic risks, including ineffective products, failure to respond to business environment changes, and inadequate resource allocation).

-       Financial Risk (Definition and examples of financial risks, such as credit risk, liquidity risk, and market risk).

-       Technology Risk (Definition and examples of technology risks, including system failures, data breaches, and cyber-attacks).

-       Fraud Risk (Definition and examples of fraud risks, including customer fraud, agent fraud, and system administration fraud).

-       Operational Risk (Definition and examples of operational risks, including inadequate internal processes, human error, and external events).

-       Reputational Risk (Definition and examples of reputational risks, including negative publicity, poor customer service, and unethical behavior).

-       Partnership Risk (Definition and examples of partnership risks, including poor business partner performance, conflicts of interest, and legal/regulatory issues).

-       Agent Management Risk (Definition and examples of agent management risks, including inadequate agent training, poor performance, and fraud).

-       Compliance/Regulatory Risk (Definition and examples of compliance/regulatory risks arising from non-compliance with regulations and industry standards).

  -       Continuous Monitoring:

-       The role of continuous monitoring in risk management.

-       Developing and implementing a continuous monitoring strategy.

-       Tools and techniques for effective continuous monitoring.

-       Related Regulation .

-       Case Studies .

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