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Communication and Presentation Skills
Communication and Presentation Skills
Training Activity Rate
Trainer/s
هديل الراعي
Training activity Hours
9
Training activity Date
-
Training Activity Days
Sunday
Monday
Tuesday
Start and End Time
17:00 - 20:00
Training Activity Classification
Behavioral Skills
Course Language
English
Methodology
Blended
City
Amman
Type of Training
short courses
Deadline for registration
Price For Jordanian
72 JOD
Price For Non Jordanian
180 US$
Outcomes

By the end of this training course, participants will able to:

-    Understand the purpose of your presentation .

-    Strategically plan your presentation based upon an audience analysis .

-    Apply verbal skills to capture and maintain audience interest .

-    Apply critical listening skills and respond confidently to questions.

-    Develop awareness of how effective non-verbal messages are communicated .

-    Improve your written communication skills, using memos, emails and reports .

-    Overcoming blocks - using mind maps for designing your power point presentation.

-    Hearing your Speaking Voice, tone, articulation, pitch and volume.

-    Speaking with energy .

-    Design and use appropriate visual aids to support your presentation.

-    Deliver and evaluate your presentation by reviewing a video of your presentation .

-    Apply a rigorous communication checklist for evaluating presentations .

Target Group

-    All employees have to develop their communication skills and communicate with clients  , customer service, call center.

-    Employees have willingness to work on leadership positions . 

Contents

-    Effective Communication:

-    The importance of self-awareness.

-    Preparation for a positive first impression.

-    Barriers to effective communication.

-    The conventional process model.

-    Communication purposes.

-    Business communication.

-    Effective emails, memos.

-    Effective Presentations and develop this ski.

-    Understanding your audience:

-    The power of deep listening.

-    Key communication skills.

-    Non -verbal communication.

-    Presenting Reports and research.

-    Communication in meetings.

-    Presentation skills

-    Your look, posture, gesture, eye contact.

-    Using tonal Variety.

-    Speaking with energy.

-    Presenting your visuals.

-    Non-verbal Communication.

-    Non-verbal communication also impacts on a presentation:

-    Tone of voice.

-    The look on the presenters face.

-    Posture.

-    Distance.

-    Eye contact

-    Gestures

-    From the presenter’s perspective body language must not be seen as contrary to the overall message.

-    Using the Voice:

-    The voice carries messages that are not defined by the words used. This is called paralanguage:

-    Vocal quality.

-    Volume.

-    Pitch.

-    Rate of speech.

-    Enunciation / accent.

-    Pauses.

-    Using the Voice.

-    Most people will respond to a voice that is:

-    Interesting.

-    Friendly.

-    Pleasant.

-    Natural.

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