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Certified International Customer Service Professional (CICSP) Certification March 2022
Certified International Customer Service Professional (CICSP)
Training Activity Rate
Trainer/s
ليث العلمي
Training activity Hours
12
Training activity Date
-
Training Activity Days
Sunday
Monday
Tuesday
Saturday
Start and End Time
5 - 8
Training Activity Classification
Branches
Course Language
English
Methodology
IDL
City
Amman
Type of Training
Professional Certificate
Deadline for registration
Price For Jordanian
550 JOD
Price For Non Jordanian
777 US$
Contents

Upon completing this course student should be able to:

- Get closer to your internal customers and their needs
- Build stronger relationships built on competence and trust
- Market your department’s services more effectively
- Manage client expectations and deliver results that add value
- Recognize the power of approaching internal customers in the same way as external customers
- Measure their own function’s degree of customer focus and be able to apply a variety of tactics to get closer to the customer.
- Understand the steps in the internal consultancy cycle
- Understand a variety of methods to solve client problems
- Recognize Critical Success Factors and their importance to the business
- Recognize how to align their Department’s plans with the organization's strategy and tactics

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